While a lot of functionality is making its way to the Internet through the various forms of cloud computing, support for customer service varies widely. James Urquhart is a field technologist with ...

Cloud computing is the delivery of on-demand computing services over the internet. Cloud computing can include online data storage, writing apps, media streaming, and more. Popular apps like Spotify, ...

Tremendous opportunity and innovation has been delivered by self-service cloud platforms. But this shift will be peanuts compared to a great technological transition now in the works. James Urquhart ...

Forbes contributors publish independent expert analyses and insights. Serial technology CEO covering all things IT & Tech. The dynamic realm of cloud computing is on the brink of remarkable ...