Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I address how you can discover hidden best ...

Forbes contributors publish independent expert analyses and insights. Gil Press writes about technology, entrepreneurs and innovation. This article is more than 5 years old. MYCIN was an AI program ...

We’ll be honest. If you had told us a few decades ago we’d teach computers to do what we want, it would work some of the time, and you wouldn’t really be able to explain or predict exactly what it was ...

Integrating AI isn’t enough—businesses must structure, train and continuously refine their knowledge bases to ensure accuracy, usability and painless CX. As customer expectations rise, businesses are ...