RBS Citizens Financial Group in Providence, R.I., has become the latest banking company to use plain language to describe its checking account policies and procedures. The $126 billion-asset company, ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

The concept of plain language has been discussed extensively, and there is no shortage of information online regarding what it entails. As laid out by the United States’ (US) Plain Writing Act of 2010 ...

The subject guidelines endorses doing away with the term “shall” to mandate requirements and using the term “must” instead. These guidelines were reviewed by the Office of the General Counsel who ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

WATERLOO, Iowa, Sept. 24-- Rep. Bruce Braley, D-Iowa (1st CD), has issued the following news release: Rep. Bruce Braley (IA-01) today announced that his "Plain Language in Health Insurance Act" is ...

In June of 1993, the Plain Language Consumer Contract Act was signed into Pennsylvania law, adding the commonwealth to a long list of states that had passed similar legislation in years prior.