It is easier to acquire computing power today than it ever has been – but are we consuming it in a beneficial manner? This question has stuck in my mind ever since AWS re:Invent, when it was announced ...

Navigating the virtual marketplace has become an integral part of the consumer experience in the digital age. Lurking behind the convenience and accessibility of e-commerce websites, however, lies a ...

You can’t find an easy way to cancel an unwanted subscription, so you let it continue for another month — telling yourself you’ll try again later. You feel rushed into an online purchase you regret, ...

While these deceptive practices may offer short-term gains for companies, they ultimately undermine consumer trust and can lead to significant legal repercussions. In the increasingly digital world, ...

Signing up for a paid online service takes fewer steps than canceling a subscription, and Unsubscribe links in newsletters are tiny and at the bottom. Also, some shopping sites have countdown timers ...

These are just a few examples of “dark patterns” — intentionally deceptive designs that companies use to steer people into making choices that aren’t in the consumers’ best interest. Dark patterns may ...