AI initiatives don’t stall because models aren’t good enough, but because data architecture lags the requirements of agentic systems.

The CXPA whitepaper makes one point very clear: AI moves faster than traditional CX teams can. Without cross-functional ...

Were you caught up in either of the two AT&T data breaches from 2019 or 2024? If so, you might be eligible for part of a $177 million settlement. According to court documents, the settlement fund ...

If Your Data Was Compromised in the 2024 Breach Those impacted by the 2024 breach, known as the AT&T 2 Settlement Class, can submit a claim for one of two payouts. If you lost money due to the hack on ...